Privacy policy

The website gbti.co.id is operated by PT. Gerbang Baru Tekstil Indonesia, Jl. Samiaji No.27 Arjuna Cicendo, Kota Bandung, Jawa Barat 40172, Indonesia. We act as the data controller for the personal data described in this policy. You can reach us at contact@gbti.id or +62 22 20599711.

• Quotation requests: your name, company, WhatsApp number, email address, city, country and any notes you write, together with the products and quantities you select.
• Contact and WhatsApp enquiries: the details and message content you choose to send us.
• Technical data: IP address, browser type, device type, pages visited and referring page, collected through server logs and, if you consent, analytics cookies.

We do not ask for payment card details or government identity numbers on this website, and prices are not processed online.

• To prepare, send and follow up on quotations you request.
• To reply to your enquiries by WhatsApp, email or phone.
• To operate, secure and improve the website, including preventing spam and abuse.
• To meet legal, accounting and regulatory obligations.

Our legal bases are your consent (for example for non-essential cookies), performing the request you made to us, our legitimate interest in running and securing the site, and compliance with the law.

The site uses essential cookies that keep your quotation list and forms working. With your consent we also use preference, analytics and marketing cookies. You can accept, reject or change your choice at any time with the Cookie settings button on this page. Rejecting non-essential cookies does not limit your use of the site.

A quotation request is passed to the GBTI sales representative responsible for the brands you selected. We may also share data with service providers who host or support the website and our communications, only as needed to provide those services and under confidentiality obligations. We may disclose data where required by law or a competent authority. We do not sell your personal data.

Brand principals (for example Groz-Beckert) do not receive your personal data from this website unless you separately agree to it.

Quotation and enquiry data is kept for up to 24 months after our last contact with you, unless we need to keep it longer for legal, tax or accounting reasons. Server logs are kept for a limited period for security purposes and then deleted. When data is no longer needed it is deleted or anonymised.

We protect personal data with encrypted connections (HTTPS), access controls limited to staff who need the data, and regular updates to the systems we operate. No system is completely secure, so we cannot guarantee absolute security. If a data breach affecting you occurs, we will notify you and the authorities as required by law.

Under Indonesian personal data protection law (UU No. 27 Tahun 2022) you may request access to your personal data, correction of inaccurate data, deletion, restriction or objection to certain processing, and withdraw consent you previously gave. To exercise a right, email contact@gbti.id. We may ask you to confirm your identity and will respond within a reasonable time as required by law.

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it last changed. Material changes will be highlighted on this page.

Questions or requests about this policy: contact@gbti.id, +62 22 20599711, Jl. Samiaji No.27 Arjuna Cicendo, Kota Bandung, Jawa Barat 40172, Indonesia.